Oh Google, say it isn’t so! Google announced on their official blog that the they would be shutting down the 1-800-GOOG-411 service as of November 12, 2010. I know I’m not the only one who’s disappointed, but Google points out that the rise of smartphones has also been the rise of Google Voice Search (shown above on an iPhone – it’s built-in to Android) on mobile devices that don’t require you actually place a call to someone to get things like business listings or to be connected to a business whose name you know but number you don’t.
The service will still operate their SMS service, which you can text by sending a query to 466453 (“GOOGLE”) and they’ll respond with the same information, but those of us with smartphones – according to Google – should be using their Google Mobile apps, which offer way more features without forcing you to use voice minutes. I have to agree with that part, but it’s still a shame to see the service going by the wayside.
Granted, if you really liked being able to call someone and give it your location and what you’re looking for, Microsoft hasn’t announced plans to close BING-411 just yet, but its time may be coming as well.